Center’s inquiries prompt state policy changes

In response to the Wisconsin Center for Investigative Journalism’s inquiries into an accident involving a 88-year-old woman at a Milwaukee nursing home, the state Department of Health Services launched an internal review, which concluded that state officials did not properly respond. As a result, the department says it has reviewed its intake procedures and made changes to ensure that complaints against nursing homes are triaged appropriately and investigated in a timely fashion.